IMS Systems Service Engineer
Answers To: IMS Systems Service Manager

Primary Responsibilities include

• Commissioning of IMS measurement systems and sub-systems (hardware, software)
• Cooperation/scheduling with OEM or customers involved with on-going projects
• Installation supervision on-site working with OEM, contractors and end-users for new installation and system upgrades
• Provide repair, maintenance, on-call emergency support as required and maintain communication with department manager while in field.
• Control and observance of radiation safety procedures
• Provide customer training on-site for operational and technical end-users
• Write service/commissioning reports, and follow-up with customers
• Revision of system documentation and drawings
• Update and/or write procedures for new equipment
• Make effective use of downtime in office, this includes customer phone support, service/PM contract follow-up, and internal project support.
• Identify equipment improvements/bugs in system software, and report appropriately to engineering department
• Develop, enhance and optimize deployed software, especially in proprietary logi.CAD applications.
• Prepare software (PLC, logi.CAD) for gauges based on the template provided by the base development department.
• Develop and standardize software for new gauge products created in both IMS USA and IMS Germany.

Qualification Requirements

• BS-EET preferred, Minimum Associate Degree EET with Military training in electronics and/or related experience
• Should have in depth technical experience with ionized radiation
• Minimum 4 years’ experience in a technically focused/field service position for IMS.
• Should possess strong computer skills, including experience with Windows, Visual Basic and networking skills
• Strong electrical and mechanical troubleshooting skills
• Significant experience in the steel or aluminum industry
• Knowledge of IMS X-Ray and Optical measuring devices for heavy industrial use
• Must be willing to travel 60% within the USA, occasional overseas travel.
• Comprehensive knowledge of PLC programming following EIC 61131 standards
• In depth knowledge of Windows software including Excel
• Detailed knowledge of computer networks, interfaces, etc.